Job Overview
Employment Type
Full-time
Compensation
Salary
Up to $3,200.00
Work Schedule
Flexible
Benefits
Quarterly bonus
Paid Time Off
hotel discounts
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Job Description
Drury Hotels is a renowned hospitality company dedicated to providing exceptional lodging experiences across various locations. With a reputation built on quality service, welcoming atmospheres, and award-winning employee satisfaction, Drury Hotels stands as a leader in the hotel industry. Known for its commitment to both guests and team members, the company emphasizes a culture where everyone belongs and their contributions are highly valued. As an established brand, Drury Hotels prioritizes work-life balance, career growth opportunities, and comprehensive employee benefits, making it a sought-after employer in the hospitality sector.
The current job opportunity is based in San Antonio, Texas, at the property located at 105 South St. Mary’s Street. The position is integral to the hotel’s daily operations, focusing on delivering outstanding customer service at the very first point of contact - the front desk. This role is perfect for individuals who thrive in dynamic environments, enjoy interacting with people from diverse backgrounds, and are passionate about creating memorable guest experiences.
As a front desk team member at Drury Hotels, you will serve as the cheerful and professional face of the establishment, greeting guests warmly upon arrival and departure. Your responsibilities include managing check-ins and check-outs efficiently, handling guest inquiries with a positive attitude, and maintaining accurate records. Beyond front desk operations, you will also contribute to the hotel's hospitality during breakfast and evening kickback services by assisting with food preparation, serving guests, and ensuring the hospitality spaces are clean and welcoming.
Drury Hotels offers more than just a job; it offers a career path filled with growth, recognition, and rewards. Employees benefit from flexible schedules, paid time off, and hotel discounts, promoting a healthy work-life balance. The company invests in its workforce through mentorship programs, cross-training, and various development plans designed to help team members advance their careers within the organization. In addition to a competitive base salary, there is an opportunity to earn quarterly bonuses totaling up to $3,200 annually, further rewarding dedication and performance.
The company takes pride in its comprehensive benefits package, which includes medical, dental, vision, prescription coverage, life insurance, disability protection, and access to a Team Member Assistance Program. Employees also enjoy a company-matched 401(k) retirement plan, ensuring financial security beyond their active careers. This commitment to employee well-being is reflected in Drury Hotels' recognition as one of Newsweek's America’s Greatest Workplaces for 2025, underscoring its status as an employer that values and supports its team.
If you have a warm personality, strong organizational skills, and the ability to multitask effectively, this role offers a fulfilling career opportunity where your efforts will be appreciated. Whether you are experienced in hospitality or looking to launch a career in this dynamic industry, Drury Hotels provides the environment and resources you need to succeed. Immediate hiring means you can start your journey with a company that truly values who you are and what you do today.
The current job opportunity is based in San Antonio, Texas, at the property located at 105 South St. Mary’s Street. The position is integral to the hotel’s daily operations, focusing on delivering outstanding customer service at the very first point of contact - the front desk. This role is perfect for individuals who thrive in dynamic environments, enjoy interacting with people from diverse backgrounds, and are passionate about creating memorable guest experiences.
As a front desk team member at Drury Hotels, you will serve as the cheerful and professional face of the establishment, greeting guests warmly upon arrival and departure. Your responsibilities include managing check-ins and check-outs efficiently, handling guest inquiries with a positive attitude, and maintaining accurate records. Beyond front desk operations, you will also contribute to the hotel's hospitality during breakfast and evening kickback services by assisting with food preparation, serving guests, and ensuring the hospitality spaces are clean and welcoming.
Drury Hotels offers more than just a job; it offers a career path filled with growth, recognition, and rewards. Employees benefit from flexible schedules, paid time off, and hotel discounts, promoting a healthy work-life balance. The company invests in its workforce through mentorship programs, cross-training, and various development plans designed to help team members advance their careers within the organization. In addition to a competitive base salary, there is an opportunity to earn quarterly bonuses totaling up to $3,200 annually, further rewarding dedication and performance.
The company takes pride in its comprehensive benefits package, which includes medical, dental, vision, prescription coverage, life insurance, disability protection, and access to a Team Member Assistance Program. Employees also enjoy a company-matched 401(k) retirement plan, ensuring financial security beyond their active careers. This commitment to employee well-being is reflected in Drury Hotels' recognition as one of Newsweek's America’s Greatest Workplaces for 2025, underscoring its status as an employer that values and supports its team.
If you have a warm personality, strong organizational skills, and the ability to multitask effectively, this role offers a fulfilling career opportunity where your efforts will be appreciated. Whether you are experienced in hospitality or looking to launch a career in this dynamic industry, Drury Hotels provides the environment and resources you need to succeed. Immediate hiring means you can start your journey with a company that truly values who you are and what you do today.
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Ability to work flexible hours including evenings weekends and holidays
- Strong communication and interpersonal skills
- Basic computer skills and proficiency with office equipment
- Ability to stand for extended periods and perform physical tasks related to the role
- Must be able to work independently and as part of a team
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money making change and using office machines in day-to-day activities
- Ability to speak and receive direction written and verbal direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Serve as the happy helpful face of our hotel to guests entering and departing our front door
- Assist guests in a friendly efficient courteous and professional manner
- Perform front desk related functions including checking guests in and out promoting company programs maintaining guest records cash handling monitoring guest satisfaction and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation set up guest service host or bartender and clean-up
- Present and maintain a high standard of integrity service and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous friendly guest service with a plus 1 Service attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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