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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Up to $3,200.00
Work Schedule
Flexible
Day Shifts
Benefits
Quarterly Bonus Opportunity
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
401(k) retirement plan
Job Description
Drury Hotels is a respected, award-winning hospitality company known for delivering exceptional guest experiences and fostering a workplace where team members truly belong. With a reputation for excellence and care, Drury Hotels has consistently been ranked among Newsweek's America's Greatest Workplaces, reflecting its commitment to employee wellbeing, career growth, and a healthy work-life balance. Located in Overland Park, Kansas, the Drury Hotels property at 10963 Metcalf Avenue embodies the company's dedication to creating welcoming, comfortable, and enjoyable environments both for guests and employees.
As part of the Drury Hotels family, employees are valued not just for wha... Show More
As part of the Drury Hotels family, employees are valued not just for wha... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Familiarity with front desk operations and cash handling
- Strong communication skills in English
- Ability to multitask and stay organized under pressure
- Willingness to work flexible hours including shifts alone
- Positive and professional attitude
- Ability to adapt to a fast-paced environment
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, setup, guest service as a host or bartender, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a plus one Service attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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