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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Quarterly Bonus Opportunity
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
401(k) with Company Match
Job Description
Drury Hotels is a renowned hospitality company known for its commitment to exceptional guest service and employee satisfaction. Operating numerous hotels across the United States, Drury Hotels has built a reputation for providing a welcoming and comfortable environment not only for its guests but also for its team members. The company emphasizes a culture of respect, integrity, and support, making it a desirable place to build a career in the hospitality industry. With its dedication to employee growth, Drury Hotels offers various opportunities for advancement through mentorship, cross-training, and development plans, ensuring that every team member has the chance to... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to handle cash transactions accurately
- Basic computer skills and familiarity with office equipment
- Proficiency in English
- Excellent interpersonal skills
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines
- Ability to speak and receive direction in English both written and verbal
- Willingness and ability to work alone as scheduled
- Strong communication and multitasking skills
- Positive and service-oriented attitude
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain high standards of integrity, service, and hospitality to promote Drury culture
- Ensure an exceptional guest experience by providing courteous, friendly service with a +1 Service attitude
- Handle multiple tasks simultaneously with attention to detail
- Work independently as scheduled
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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