Guest Service Agent

Drury Hotels is a well-established hospitality company known for its dedication to providing exceptional guest experiences and fostering a positive work environment. With a strong presence across multiple locations, including the property located at 5 Lambert Drury Place in St. Louis, Missouri, Drury Hotels is committed to excellence in the hotel industry. Renowned for its award-winning service and consistent recognition among Newsweek's America's Greatest Workplaces 2025, Drury Hotels offers a supportive and dynamic workplace where employees are valued for their contributions and growth potential.

This opportunity is for an internship program designed specifically for students pursuing a degree in hospitality or related fields. Drury Hotels' internship program offers a unique blend of education and practical experience, allowing students to apply their classroom knowledge in a real-world business environment. The program accommodates flexible scheduling needs, recognizing that students may have various class commitments, whether attending day or evening classes. This flexibility enables interns to work full-time or part-time, ensuring they can balance academic responsibilities alongside gaining valuable work experience.

Interns at Drury Hotels receive hands-on training and mentorship aimed at developing their professional skills and preparing them for successful careers in hospitality management or related sectors. Beyond gaining practical knowledge, interns benefit from constructive performance evaluations designed to identify strengths and areas for improvement. This focus on feedback nurtures personal and professional growth, helping students make informed decisions about their future career paths. The program is paid, further demonstrating Drury Hotels' commitment to investing in emerging talent.

The role requires interns to be bright, energetic, and passionate about pursuing a career in hospitality. Effective communication skills are essential for engaging with both guests and team members, fostering a welcoming and seamless service environment. Attention to detail and the ability to work positively and efficiently are critical for success in this role. Interns are also required to provide their own housing and transportation, supporting their autonomy and responsibility.

Drury Hotels values work-life balance, offering a supportive atmosphere that includes flexible scheduling, paid time off, hotel discounts, and free room nights. Additionally, interns can look forward to potential career growth opportunities within the company, with over 200 internal promotions recorded in the last year. The company also provides comprehensive health and well-being benefits, including medical, dental, vision, prescription, life and disability insurance, as well as access to a Team Member Assistance Program. Retirement plans with company-matched 401(k) contributions further reinforce Drury Hotels' commitment to employee security and long-term success.

In summary, this internship at Drury Hotels in St. Louis represents an exceptional opportunity for students aiming to gain meaningful, career-related experience in the hospitality industry. With strong support systems, valuable benefits, and a recognized commitment to workplace excellence, Drury Hotels is a place where students can truly belong and thrive professionally.