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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.36 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Quarterly Bonus Opportunity
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Team Member Assistance Program
Job Description
Drury Hotels is a premier hospitality company known for its commitment to delivering exceptional guest experiences and fostering a rewarding work environment for its team members. Located at 920 Q Street in Lincoln, Nebraska, this property is part of Drury Hotels' expansive network that prides itself on its award-winning culture and dedication to customer service. Recognized by Newsweek as one of America's Greatest Workplaces in 2025, Drury Hotels emphasizes a strong company culture that supports personal growth, work-life balance, and employee well-being.
At Drury Hotels, employees are not just hired—they're welcomed into a community where their contributions truly matter... Show More
At Drury Hotels, employees are not just hired—they're welcomed into a community where their contributions truly matter... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- basic math skills for cash handling
- strong communication skills
- ability to multitask and work under pressure
- availability to work flexible hours including weekends and evenings
- legal authorization to work in the United States
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- demonstrated attention to detail while handling multiple tasks simultaneously
- familiarity with handling money, making change, and using office machines in day-to-day activities
- ability to speak and receive written and verbal directions in English
- willingness and ability to work independently as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, handling cash transactions, monitoring guest satisfaction, and resolving problems
- assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service as host or bartender, and cleanup
- present and maintain a high standard of integrity, service, and hospitality to promote Drury culture
- ensure an exceptional guest experience by providing courteous and friendly guest service with a plus one service attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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