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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $26.22
Work Schedule
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Free on-site parking
Complimentary coffee and tea
employee breakroom amenities
discounts to onsite food outlets
Monthly and quarterly luncheon celebrations
local restaurant discounts
Discounted theme park tickets
Rental car discounts
community service opportunities
Job Description
Aqua Aston Hospitality (AAH) is a distinguished hospitality company dedicated to creating unforgettable vacation experiences for travelers worldwide. Renowned for its supportive and friendly work environment, AAH specializes in offering top-tier vacation accommodations and services that bring people together and foster lasting memories. The company is a part of the prestigious Marriott Vacations Worldwide family, which upholds a rich tradition of excellence, inclusivity, and employee development. With a broad portfolio of properties located in some of the most desirable vacation destinations, AAH continually strives to exceed guest expectations through personalized service and a warm, welcoming atmosphere.
At AAH, the G... Show More
At AAH, the G... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
- Lift/carry/push/pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to handle multiple tasks in a fast-paced environment
- Professional and friendly demeanor
- Basic computer skills
Job Duties
- Checks owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues
- Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.)
- Follow up with owner/guests to ensure their requests or problems have been met to their satisfaction
- Answers telephone calls and routes calls to the proper department as applicable
- May be asked to assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
- Interact with colleagues and guests professionally and promptly
- Contribute to team goals
- Always follow company policies and safety procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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