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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
Life insurance
Disability Coverage
Savings accounts
tuition aid
Travel perks
Lodging perks
Job Description
Stonebridge is a reputable hospitality company based in Anchorage, Alaska, known for its commitment to delivering exceptional guest experiences in the hotel industry. Stonebridge operates hotels that focus on comfort, convenience, and high-quality customer service for both leisure and business travelers. Recognized for its professional work environment and supportive management team, Stonebridge emphasizes equal employment opportunities and diversity within the workplace. The company offers comprehensive benefits including medical, dental, vision insurance, paid time off, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks, demonstrating its commitment to employee welfare and development.
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Job Requirements
- High school diploma or equivalent
- Previous hotel front desk or guest service experience preferred
- Strong customer service skills
- Proficiency in property management systems and basic office software
- Ability to handle cash and perform basic bookkeeping
- Excellent communication and problem-solving skills
- Ability to stand and walk for extended periods
- Ability to lift up to 10 pounds occasionally
- Flexible schedule including evenings weekends and holidays
Job Qualifications
- Previous experience in a hotel front desk or guest service role preferred
- Strong customer service and communication skills to interact effectively with guests and staff
- Proficiency in using property management systems and basic office software such as Word and Excel
- Ability to handle cash transactions and perform basic bookkeeping tasks
- Excellent problem-solving abilities to resolve guest issues efficiently
- Strong organizational skills with attention to detail in managing guest reservations and records
- Ability to work independently and follow established hotel policies and procedures
Job Duties
- Greet register and assign rooms to guests upon their arrival
- Verify guest credit and establish payment methods for accommodation
- Keep accurate records of room availability and guest accounts using property management systems
- Compute bills collect payments and make change for guests
- Perform basic bookkeeping tasks such as balancing cash accounts
- Issue room keys and provide necessary instructions to bell attendants
- Review accounts and charges with guests during the check-out process
- Post charges for rooms food beverages and services to ledgers manually or via computer systems
- Transmit and receive guest messages using telephones or switchboards
- Coordinate with housekeeping and maintenance staff to address guest-reported issues
- Make and confirm reservations for guests
- Answer inquiries about hotel services nearby dining shopping and entertainment options
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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