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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Incentives
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Retirement Plan
Team Member Assistance Program
Job Description
Drury Hotels is a reputable hospitality company known for delivering exceptional guest experiences and fostering a positive work environment where employees truly belong. Located at 3220 Gate City Blvd., Greensboro, North Carolina, Drury Hotels prides itself on its commitment to both guests and team members, creating a workplace culture where individuals are valued for who they are and what they do. As a recognized leader in the hotel industry, Drury Hotels has been ranked among Newsweek's America’s Greatest Workplaces for 2025, reflecting its dedication to offering an outstanding work-life balance, meaningful career growth opportunities, and comprehensive benefits to its employees.... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to handle cash transactions accurately
- Strong communication skills in English
- Ability to multitask and manage time effectively
- Reliable and punctual
- Ability to work flexible hours including shifts from 7 a.m. to 3 p.m. or 3 p.m. to 11 p.m.
- Willingness to work independently
- Basic food handling knowledge is a plus
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Job Duties
- Serve as the happy, helpful face of our hotel to guests entering and departing our front door
- Ensure exceptional, positive experiences for our diverse team members and guests
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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