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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.36
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability insurance
Paid Time Off
Incentive bonus
flexible schedule
hotel discounts
Free room nights
401k Match
Career Development
Employee assistance program
Job Description
Drury Hotels is a renowned hospitality company celebrated for its commitment to providing exceptional guest experiences and fostering a welcoming environment for its team members. With properties across the United States, Drury Hotels has built a reputation for outstanding service, comfort, and value. The company is dedicated not only to serving its guests but also to supporting its employees through various career growth opportunities and well-being programs. Drury Hotels values its team members and strives to create a workplace where individuals feel they truly belong, contributing their unique talents and personalities to the collective success of the company.
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Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Ability to handle cash and perform basic math
- Excellent communication skills
- Detail-oriented and organized
- Ability to multitask in a fast-paced environment
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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