You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Wellness Program
Travel Discounts
Commuter Benefits
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences across its portfolio of hotels. With a commitment to upholding brand standards and promoting sustainability in its operations, HHM Hotels fosters a welcoming and environmentally conscious atmosphere for both guests and employees. The company's vision emphasizes excellence in service, innovation in hospitality, and a supportive work culture that values every team member's contribution.
This position offers an exciting opportunity to join a dynamic and customer-focused hotel environment as a Front Desk Agent. Acting as the first point of contact for guests, the Front Desk Agent pl... Show More
This position offers an exciting opportunity to join a dynamic and customer-focused hotel environment as a Front Desk Agent. Acting as the first point of contact for guests, the Front Desk Agent pl... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training required
- knowledge of PMS systems preferred
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training required
- knowledge of PMS systems preferred
Job Duties
- Greet guests immediately and offer assistance with their needs
- register and assign guests to hotel rooms
- establish methods of payment and verify credit
- make and confirm reservations
- compute bills, collect payments, and make change for guests
- transmit and receive messages using telephones or the PMS system
- respond to guest requests in a timely manner
- receive and resolve guest complaints, elevating to supervisor if necessary
- secure guests' valuables in hotel safe or safe-deposit boxes
- perform bookkeeping activities such as balancing accounts and conducting audits
- be aware of guest satisfaction scores and work toward increasing them
- practice safe work habits and follow MSDS and OSHA standards
- assist in the breakfast area or with luggage during peak periods
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities