You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a reputable and guest-centric hotel chain dedicated to delivering exceptional hospitality experiences. Known for maintaining high standards of service and comfort, HHM Hotels focuses on creating an inviting atmosphere for all guests while upholding sustainable and responsible practices. This establishment values its team members as integral to its success and fosters a culture of excellence, innovation, and continuous growth. With a commitment to providing top-tier amenities and personalized service, HHM Hotels has been a preferred choice for travelers seeking quality accommodations and memorable stays.
The role of Front Desk Agent at HHM Hotels is pivotal i... Show More
The role of Front Desk Agent at HHM Hotels is pivotal i... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training required
- knowledge of PMS systems preferred
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training required
- knowledge of PMS systems preferred
Job Duties
- Greet and register guests in a friendly and courteous manner
- offer assistance to guests promptly
- assign guests to hotel rooms
- establish methods of payment and verify credit
- make and confirm reservations
- compute bills, collect payments, and provide change
- transmit and receive messages using telephone or PMS system
- respond timely to guest requests
- receive and resolve guest complaints, escalating when necessary
- secure guests' valuables in hotel safe or safe-deposit boxes
- perform bookkeeping tasks like balancing accounts and auditing
- monitor guest satisfaction scores
- practice safe work habits and follow OSHA and MSDS standards
- assist in breakfast area or with guest luggage during peak periods
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities