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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.25
Work Schedule
Flexible
Benefits
Incentives
Work-life balance
career growth
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
hotel discounts
Retirement Plan
Employee assistance program
Job Description
Drury Hotels is a renowned hospitality company recognized for its commitment to providing exceptional guest experiences and a welcoming work environment. With multiple properties across the United States, Drury Hotels emphasizes the importance of a strong company culture where employees feel valued, supported, and motivated to grow in their careers. The company has been recognized by Newsweek as one of America’s Greatest Workplaces for 2025, reflecting its dedication to fostering a positive and rewarding workplace. Drury Hotels is known not only for its quality accommodations and services but also for being a company that genuinely cares about the well-being and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Ability to handle cash and perform basic office machine operations
- Strong communication skills in English both written and verbal
- Ability to multitask and stay organized
- Must be able to work independently when required
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Serve as the happy, helpful face of the hotel to guests entering and departing
- Ensure exceptional, positive experiences for team members and guests
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain high standard of integrity, service, and hospitality to promote Drury culture
- Ensure an exceptional guest experience by providing courteous, friendly service with a plus one service attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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