Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
Quarterly bonuses up to $3200 per year based on hotel results
flexible scheduling
Paid Time Off
hotel discounts and free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k) retirement plan
Job Description
Drury Hotels is a well-established hospitality company recognized for providing exceptional lodging experiences across the United States. With a reputation for quality service and guest satisfaction, Drury Hotels is known for its commitment to creating a work environment where team members feel valued, supported, and empowered. This company prides itself on fostering a sense of belonging among its employees, ensuring they feel appreciated not only for the work they do but also for who they are as individuals. Drury Hotels has earned accolades such as being ranked among Newsweek's America's Greatest Workplaces in 2025, demonstrating its dedication to employee well-being... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work flexible hours including mornings, evenings, weekends, and holidays
- Previous experience in customer service or hospitality preferred
- Basic computer skills
- Strong interpersonal and communication skills
- Ability to stand or walk for extended periods
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Job Duties
- Serve as the happy, helpful face of our hotel to guests entering and departing our front door
- Ensure exceptional, positive experiences for our diverse team members and guests
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a plus 1 Service attitude
Job Location
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