Guest Room Attendant - Oxford Hotel Bend

Oxford Collection of Hotels is a prestigious hospitality company renowned for its commitment to cultivating careers within a culture that values innovation, teamwork, and personal growth. As a rapidly expanding and progressive hotel group, Oxford Collection comprises Four-Diamond luxury and boutique-style hotels that deliver unparalleled guest experiences. The company embraces a supportive, inclusive, and dynamic work environment where every team member is encouraged to excel and develop their professional skills. Oxford Collection is committed not only to providing exemplary service to its guests but also to fostering career development and leadership opportunities for its employees. The culture and values at Oxford promote mutual respect, diversity, and empowerment, proving it to be a prime destination for hospitality professionals seeking a long-term career with growth potential. This is particularly important given their emphasis on maintaining high standards of service as a luxury hotel operator, where employee performance directly impacts guest satisfaction and company reputation.

The role of Guest Room Attendant at Oxford Collection of Hotels entails maintaining impeccably clean, elegant, and well-appointed guest rooms in a high-occupancy, fast-paced environment typical of a four-diamond, full-service luxury hotel. This position is vital in supporting the hotel’s elevated service standards and requires exceptional attention to detail and a focus on delivering a seamless luxury experience to every guest. The Guest Room Attendant is responsible for thoroughly cleaning and sanitizing guest rooms, ensuring that every room meets rigorous Four Diamond cleanliness and presentation standards before guest arrival. Duties also include changing linens, replenishing amenities, performing deep cleaning as required, and maintaining cleanliness in all hallways, public areas, and closets while properly disposing of waste and recyclables.

In addition to cleaning responsibilities, the Guest Room Attendant provides a high level of customer service, engaging warmly and professionally with guests to meet personalized requests and enhance their stay experience. This role requires maintaining discretion, confidentiality, and sensitivity in guest interactions, while collaborating effectively with all hotel departments to ensure coordinated service delivery. The position demands physical capability to perform tasks such as lifting, bending, and pushing light to moderate weight materials, under varied weather conditions since hotel operations may require walking outdoors occasionally. Oxford offers a competitive wage ranging from $20 to $21 per hour for this role, alongside benefits such as medical, dental, and vision coverage, a 401(k) plan with profit sharing, paid time off, exclusive employee discounts at company properties, and ongoing leadership and training opportunities. Candidates must be willing to work weekends and holidays with reliable transportation and consistent attendance, demonstrating commitment to the hotel’s mission of exceeding guest expectations and achieving operational excellence.