Guest Room Attendant | Port Charlotte Sleep Inn

Shaner Hotels is a leading hospitality owner-operator and management company renowned for its extensive portfolio and superior service quality. As an award-winning organization, Shaner Hotels manages over 65 full-service, select-service, extended-stay, and resort properties comprising more than 7,500 rooms across 14 states and four countries. The company partners with top hospitality brands and independent locations, providing comprehensive services that include hotel development, design and construction, e-commerce, and revenue management. Shaner Hotels prides itself on creating exceptional guest experiences and maintaining high operational standards within the hospitality industry.

Currently, Shaner Hotels is seeking diligent and customer-focused individuals to join its Sleep Inn team located in Port Charlotte, Florida. Sleep Inn & Suites Port Charlotte is strategically situated just off I-75, providing easy access to beautiful beaches, premier golf courses, renowned fishing spots at Boca Grande, and Charlotte Sports Park—the spring training venue for the Tampa Bay Rays. This three-story hotel features 78 well-appointed guest rooms, complimentary hot breakfasts each morning, a business center equipped with public computers, printers, and fax services, an inviting outdoor pool, and special event spaces suitable for gatherings of up to 100 guests.

The Housekeeper role at Sleep Inn Port Charlotte is essential to ensuring each guest enjoys a clean, comfortable, and welcoming environment. Housekeepers are responsible for maintaining the cleanliness and organization of guest rooms and hotel areas according to Shaner Hotels' established high standards and franchise requirements. This position requires a flexible schedule accommodating varied shifts, including weekends and holidays, to meet the dynamic needs of hotel operations.

In this role, the Housekeeper will undertake daily cleaning tasks such as servicing guest rooms by category priority, replenishing supplies, and reporting maintenance issues promptly. The role also demands adherence to all safety, housekeeping, and security procedures to preserve guest confidentiality and hotel integrity. Additionally, team members will participate in scheduled deep cleaning and seasonal maintenance to uphold the hotel's overall appearance and hygiene.

Apart from cleaning responsibilities, Housekeepers must effectively handle guest complaints to guarantee satisfaction, reflecting Shaner Hotels' commitment to exceptional customer service. Communication skills are critical, given the need to interact responsibly and courteously with guests, management, and coworkers. Knowledge of appropriate chemical handling and safety is a necessary part of the job, ensuring the wellbeing of employees and guests alike.

This role offers a tremendous opportunity for individuals seeking to build or advance their careers in the hospitality industry, especially within a respected and expansive hotel management company like Shaner Hotels. Bilingual skills in English and Spanish are considered a plus, enhancing service quality for a diverse clientele, as is knowledge of local attractions which can contribute positively to guest interactions.

Working at Sleep Inn Port Charlotte presents more than just a job; it is a chance to be part of a vibrant hospitality community committed to excellence and guest satisfaction. Successful candidates will enjoy an engaging workplace with the support of an experienced management team and the potential to grow professionally within the Shaner Hotels network.