Guest Room Attendant | Philadelphia Ridley Park Springhill Suites

Shaner Hotels is a leading award-winning hospitality owner-operator and management company known for its expansive portfolio and top-quality services. With over 65 properties including full-service, select-service, extended-stay and resort hotels, Shaner Hotels operates more than 7,500 rooms across 14 states and four countries. The company collaborates closely with top hospitality brands as well as independent locations, ensuring a diverse and dynamic presence in the industry. Their comprehensive offerings include hotel development, design and construction, e-commerce, and revenue management services designed to maximize efficiency and profitability for investors and hotel owners alike. Shaner Hotels prides itself on innovation, quality service, and a guest-focused approach that has earned them recognition and sustained growth within the competitive hospitality market. To learn more about their operations and brand, prospective applicants and guests are encouraged to visit their website at www.shanercorp.com.

Within the Shaner Hotels family is an exciting opportunity to join the team at the Philadelphia / Ridley Park Springhill Suites, a 130-room property situated conveniently near the Philadelphia International Airport. This location is ideal for business and leisure travelers alike, offering amenities such as a 24-hour shuttle service, an indoor pool, an indoor bar, and complimentary breakfast to enhance guest comfort and convenience. The role in question is for a dedicated housekeeping team member responsible for maintaining high cleanliness and quality standards throughout the hotel. This position demands flexibility with scheduling, including availability on weekends, holidays, and various shifts, underscoring the dynamic nature of hotel operations.

The housekeeping associate will play an integral role in delivering outstanding guest experiences by ensuring guest rooms are cleaned and serviced consistently according to stringent franchise and hotel standards. Beyond routine cleaning duties, this role requires attentiveness to guest complaints with a professional approach to resolving issues and guaranteeing satisfaction. Additional responsibilities include observing house and safety rules, proper use of cleaning chemicals, handling security procedures, reporting maintenance deficiencies, and restocking supplies. The role also involves periodic deep or seasonal cleaning tasks, which contribute significantly to the upkeep and overall appeal of the property. The ideal candidate will have at least one year of cleaning experience, preferably within a hotel environment, and the ability to communicate effectively with guests, management, and coworkers. Bilingual skills in English and Spanish are considered an asset due to diverse clientele. This position offers a chance to be part of a reputable hospitality group known for its commitment to excellence, providing ample opportunity to grow and develop within the hotel industry.