Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Job Description
Resorts World Las Vegas is a premier luxury resort and casino located on the famous Las Vegas Strip. Known for its modern design, extensive amenities, and outstanding guest services, Resorts World Las Vegas offers a world-class experience to visitors from around the globe. The resort prides itself on maintaining a pristine and welcoming environment that enhances the overall guest experience and sets a high standard in hospitality. With its upscale accommodations, diverse dining options, vibrant entertainment, and cutting-edge technology, the property aims to create memorable moments that keep guests coming back.
The Guest Room Attendant position at Resorts World Las Vegas plays a crucial role in upholding the resort's commitment to excellence. This role is focused on maintaining the design and beauty of the guest rooms and public areas by ensuring they are clean, polished, and inviting. The attendant’s responsibilities go beyond basic cleaning - they contribute to creating a warm and comfortable atmosphere that lifts guests’ spirits and makes them feel at home. This position is ideal for individuals who take pride in their work and have a keen eye for detail, as every aspect of cleanliness and presentation must meet the luxury standards set by the establishment. The guest room attendant is also a key player in delivering exceptional customer service by assisting guests and colleagues with professionalism and courtesy.
This job is a full-time, hourly position that offers the opportunity to work in one of the leading resorts on the Las Vegas Strip. Guest Room Attendants are expected to meet daily productivity credits, meticulously clean rooms and amenities, manage housekeeping supplies, and follow all safety and operational procedures. They use personal devices and departmental tools to support their duties, including handling master key operations responsibly. The role includes variable shifts, including nights, weekends, and holidays, making flexibility a must. Safety awareness and compliance with OSHA and department regulations are essential to ensure a secure working environment for all team members.
Joining Resorts World Las Vegas means becoming part of a team that values each individual as an ambassador of the brand. Guest Room Attendants contribute to the resort's five core non-negotiable responsibilities: treating the property as their own, prioritizing safety, maintaining security vigilance, keeping the environment clean, and delivering excellent guest experiences. These core values are ingrained in the company culture and serve as guiding principles for every team member. The resort encourages personal ownership and responsibility, which empowers attendants to take initiative and excel in their roles.
The physical demands of this role are considerable. Attendants must be able to push and pull motorized housekeeping carts, carry loads up to 20 pounds, and perform movements such as kneeling, bending, and stooping for prolonged periods. They will work both indoors and outdoors in some cases, with exposure to elements such as noise, dust, and cigarette smoke. The work environment is fast-paced and requires a high degree of stamina and attention to detail. In return, team members receive support and recognition for their hard work and dedication.
Overall, this Guest Room Attendant position offers a rewarding career opportunity in luxury hospitality for those who enjoy maintaining high standards of cleanliness, delivering outstanding customer service, and taking pride in their workplace. It is a dynamic role suited for motivated individuals who want to be part of a top-tier resort experience in one of the world’s most renowned leisure destinations.
The Guest Room Attendant position at Resorts World Las Vegas plays a crucial role in upholding the resort's commitment to excellence. This role is focused on maintaining the design and beauty of the guest rooms and public areas by ensuring they are clean, polished, and inviting. The attendant’s responsibilities go beyond basic cleaning - they contribute to creating a warm and comfortable atmosphere that lifts guests’ spirits and makes them feel at home. This position is ideal for individuals who take pride in their work and have a keen eye for detail, as every aspect of cleanliness and presentation must meet the luxury standards set by the establishment. The guest room attendant is also a key player in delivering exceptional customer service by assisting guests and colleagues with professionalism and courtesy.
This job is a full-time, hourly position that offers the opportunity to work in one of the leading resorts on the Las Vegas Strip. Guest Room Attendants are expected to meet daily productivity credits, meticulously clean rooms and amenities, manage housekeeping supplies, and follow all safety and operational procedures. They use personal devices and departmental tools to support their duties, including handling master key operations responsibly. The role includes variable shifts, including nights, weekends, and holidays, making flexibility a must. Safety awareness and compliance with OSHA and department regulations are essential to ensure a secure working environment for all team members.
Joining Resorts World Las Vegas means becoming part of a team that values each individual as an ambassador of the brand. Guest Room Attendants contribute to the resort's five core non-negotiable responsibilities: treating the property as their own, prioritizing safety, maintaining security vigilance, keeping the environment clean, and delivering excellent guest experiences. These core values are ingrained in the company culture and serve as guiding principles for every team member. The resort encourages personal ownership and responsibility, which empowers attendants to take initiative and excel in their roles.
The physical demands of this role are considerable. Attendants must be able to push and pull motorized housekeeping carts, carry loads up to 20 pounds, and perform movements such as kneeling, bending, and stooping for prolonged periods. They will work both indoors and outdoors in some cases, with exposure to elements such as noise, dust, and cigarette smoke. The work environment is fast-paced and requires a high degree of stamina and attention to detail. In return, team members receive support and recognition for their hard work and dedication.
Overall, this Guest Room Attendant position offers a rewarding career opportunity in luxury hospitality for those who enjoy maintaining high standards of cleanliness, delivering outstanding customer service, and taking pride in their workplace. It is a dynamic role suited for motivated individuals who want to be part of a top-tier resort experience in one of the world’s most renowned leisure destinations.
Job Requirements
- At least 18 years of age
- High school diploma or equivalent
- 1+ years working as a guest room attendant or equivalent
- Proof of eligibility to work in the United States
Job Qualifications
- Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training Academy Certification
- Ability to clean with great attention to detail
- ensure that all luxury standards are consistently met while meeting productivity standards
- Working knowledge of basic computers, including handheld devices and radios
- Ability to work varied shifts, including nights, weekends, and holidays
- Ability to effectively communicate in English
- Polished appearance and demeanor
- Excellent customer service skills
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
- Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines (preferred)
- Previous experience working in a large, luxury resort setting (preferred)
- Previous professional cleaning experience (preferred)
Job Duties
- Clean and maintain productivity credits per day as assigned
- Meet set cleanliness standard set forth by Resorts World Las Vegas
- Detail and deep clean rooms as instructed
- Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view
- Assist in picking up extra credits when requested
- Maintain supply cart in a neat orderly manner
- Restock supply cart as needed throughout shift
- Manage master key operation daily throughout assigned shift
- Adhere to company and department rules, regulations, policies and procedures
- Assist coworkers within housekeeping department as needed
- Obtain and maintain position-specific licensing
- Use personal device/cellular phone for job related tasks, job duties, review of company documents, etc
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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