Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

teamwork environment
Motivating management
wellness programs
Learning and development opportunities
Employee Discounts
recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering inclusive workplace environments. The company operates a diverse portfolio of hotels and resorts around the world, including its luxury brand JW Marriott. Located in Houston, Texas, at 1777 Walker St, Marriott offers a dynamic and supportive work atmosphere dedicated to the professional growth and well-being of its associates. As a full-time, non-management Housekeeping and Laundry role, this position embodies Marriott's promise of "A marvelous hotel experience, always." Employees are welcomed into a culture that values diversity, collaboration, and the pursuit of excellence in hospitality.

The Housekeeper role at JW Marriott in Houston carries tremendous responsibility in shaping guest perceptions through meticulous attention to detail and a prideful approach to room presentation. Room cleanliness and readiness are pivotal to offering guests their "home away from home," whether their stays last a single night or extend for weeks. The impact begins when a guest first lays eyes on the room — impeccable bedding perfectly arranged, pillows fluffed to precision, mirrors spotless, and every element in its rightful place reflecting a welcoming, safe, and comfortable environment. Housekeepers are custodians of this atmosphere, ensuring every corner is dust-free, polished, and cared for in alignment with JW Marriott's luxury standards.

Beyond cleanliness, the role involves proactive guest interactions, fulfilling requests courteously, and upholding professional standards including uniform appearance and safety certifications. The physical demands include moving and lifting up to 25 pounds and the ability to stand, walk, or sit for extended periods, reflecting the active nature of housekeeping work. Training and safety certification prior to employment emphasize the company’s dedication to associate wellness and operational excellence.

Working at JW Marriott means joining a team-oriented environment supported by motivating leadership and wellness programs that encourage personal and collective success. Marriott provides educational opportunities and career development pathways complemented by attractive employee discounts across hotel amenities such as dining, gift shops, and room stays. Recognition initiatives highlight achievements and foster pride in one's work. The role offers a rewarding balance of hands-on contribution and professional growth within a global hospitality powerhouse.

Marriott International also upholds an unwavering commitment to equal employment opportunity, cultivating an environment respectful of all backgrounds and protected characteristics. Employees at JW Marriott are encouraged to bring their authentic selves to work, contributing to a vibrant mosaic of culture, talent, and shared purpose. This dedication forms the foundation for exceptional guest service and the advancement of Marriott’s enduring legacy.

Joining JW Marriott provides an unparalleled opportunity to thrive within a luxury brand that marries innovation with tradition. The brand’s identity as trusted hosts worldwide is supported by steadfast values and a vision to enrich lives through memorable hospitality. If you aspire to work where your efforts profoundly influence guests’ experiences and where your professional journey is nurtured with care, this Housekeeper position at JW Marriott in Houston awaits you. You will be part of an esteemed global community delivering "The JW Treatment™" — where your best work, purpose, team spirit, and personal growth harmoniously come together.

Job Requirements

  • High school diploma or equivalent
  • ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • professional appearance with clean uniform
  • completion of safety training and certification before employment
  • courteous and team-oriented attitude
  • attention to detail

Job Qualifications

  • High school diploma or equivalent
  • general educational development (GED) certificate acceptable
  • no prior related work experience required
  • no supervisory experience required
  • friendly and guest-oriented demeanor
  • ability to prioritize teamwork
  • strong attention to detail

Job Duties

  • Replace guest courtesies and room supplies
  • make beds and fold linens
  • remove trash, soiled linens, and service items from rooms
  • greet guests and respond to their requests
  • organize desks, furniture, and appliances
  • dust, polish, and remove marks from walls and furniture
  • vacuum carpets and perform floor cleaning tasks

Job Criteria

Experience

No experience required


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