GUEST ROOM ATTENDANT

Pueblo of Sandia is a respected and vibrant community dedicated to preserving its rich heritage while fostering growth and opportunity for its members and guests. Situated in New Mexico, the Pueblo operates various enterprises and services that promote cultural enrichment, economic development, and community well-being. One of its key establishments includes hospitality services designed to deliver an exceptional guest experience. Within this framework, the Pueblo of Sandia maintains high standards in accommodation services to ensure that all visitors enjoy a comfortable, clean, and welcoming environment.

This position as a Guest Room Attendant at Pueblo of Sandia emphasizes the importance of cleanliness, attention to detail, and guest satisfaction to create memorable experiences for visitors. The role primarily involves efficiently cleaning and servicing guest rooms according to established standards. The attendant is responsible for tasks such as changing bed linens, vacuuming, dusting furniture, cleaning bathrooms thoroughly, replenishing guest amenities, and ensuring that each room meets the highest standards of cleanliness and appearance. The role requires a focus on both independent work and effective communication with guests and team members. Employees in this position contribute directly to the Pueblo’s hospitality reputation and play an essential role in upholding its philosophy, which is built on integrity, fairness, collaboration, communication, and recognition for performance excellence.

Within this role, it is expected that all duties supporting the guest experience will be executed with efficiency and professionalism. This includes maintaining housekeeping carts, inspecting rooms visually before completing assignments, reporting any defects or maintenance issues promptly, and adhering strictly to global operating procedures and safety guidelines. The Guest Room Attendant is also tasked with ongoing learning and training, which encompasses bio-cleanup protocols, equipment safety, chemical handling, and related housekeeping techniques. For new employees, the role may include mentoring and training responsibilities to ensure consistency and quality within the team.

The position requires punctuality and a commitment to regular attendance to meet the operational demands of the hospitality services. Additionally, employees must successfully complete required background investigations and drug screenings as part of Pueblo Sandia’s hiring criteria. With an emphasis on physical stamina and the ability to perform various physical activities such as lifting, climbing, crouching, and balancing, the role is suited to individuals who can meet the physical demands associated with thorough cleaning and guest room maintenance tasks.

Overall, this role offers an opportunity to be part of a community-focused establishment that values high standards of service and continuous improvement. The Guest Room Attendant plays a vital part in ensuring that all guests enjoy a positive and memorable experience that reflects the Pueblo’s commitment to excellence in hospitality and community service.