Guest Room Attendant

Jackson, MS, USA|

Job Overview

Compensation

Hourly

Range $12.25 - $15.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

flexible scheduling

Job Description

Boyd Gaming Corporation stands as one of the premier casino entertainment companies in the United States, boasting success across multiple gaming jurisdictions where it operates. The company has established a distinguished reputation through its commitment to excellence in gaming and hospitality services. Known for its vibrant portfolio of properties that offer thrilling casino gaming, exquisite dining, and exceptional entertainment, Boyd Gaming continues to foster a strong connection with its guests and communities. With a focus on innovation and continuous improvement, the company aims to maintain its leadership position through strategic growth and sound business planning. Diversity and inclusion are key components of its corporate culture, embracing equal opportunity employment practices that uphold fairness and respect for all individuals. \n\nThe role of a Housekeeper at Boyd Gaming Corporation is integral to ensuring an exceptional guest experience by maintaining cleanliness, security, and comfort within guest rooms. This full-time position is centered on delivering high standards of hygiene and tidiness in accordance with company policies and departmental procedures. The housekeeper's responsibilities encompass changing bed linens, replenishing bath linens, dusting surfaces, vacuuming carpets, and thoroughly cleaning bathroom fixtures such as sinks, counters, tubs, showers, and toilets. Additionally, the housekeeper is tasked with restocking room amenities like tissues and soaps to contribute to guests' convenience and satisfaction. Beyond cleaning duties, the role involves monitoring and reporting maintenance issues promptly to ensure that all guest rooms remain in optimal condition. \n\nAttention to detail, efficiency, and a proactive approach to guest requests define the housekeeper's contributions. This role also requires effective communication with the housekeeping office to update room statuses and complete required paperwork, facilitating smooth operational flow within the department. Safety and security of guest rooms and their contents are paramount, requiring diligence and adherence to prescribed procedures. Boyd Gaming Corporation embraces its housekeepers as vital members of the team who significantly enhance the overall hospitality experience, reflecting the company's core values and commitment to excellence. This position offers an opportunity to grow within a respected and evolving entertainment company that prioritizes employee development and community engagement.

Job Requirements

High school diploma or equivalent
Prior experience in housekeeping or cleaning preferred
Ability to perform physical tasks including lifting and standing for extended periods
Ability to follow instructions and safety guidelines
Good communication skills
Ability to work flexible hours including weekends and holidays
Commitment to maintaining cleanliness and guest satisfaction

Job Qualifications

High school diploma or equivalent
Prior housekeeping or cleaning experience preferred
Ability to follow detailed cleaning procedures and standards
Strong attention to detail
Good communication skills
Ability to work independently and as part of a team
Physical ability to perform manual cleaning tasks

Job Duties

Ensure the security of guest rooms and their contents
Clean assigned number of guest rooms according to company and departmental standards including changing bed linens
Collect used bath linens and replenish with fresh linens
Dust hard surfaces
Vacuum carpeted areas
Clean bathroom sink, counters, tub and/or shower, toilet, etc.
Replenish room amenities such as tissues, soaps, etc.
Stock supply cart with supplies necessary for cleaning guest rooms
Update room status and complete requisite departmental paperwork
Notify housekeeping office of any repairs needed in guest rooms
Handle guest requests quickly and efficiently