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GUEST REQUEST RUNNER | FULL TIME

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

discounted hotel stays
Paid float days
Complimentary Meals
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
educational assistance

Job Description

Hyatt Regency Salt Lake City is a premier hotel located in the heart of downtown Salt Lake City, offering guests an unparalleled hospitality experience with spacious rooms, breathtaking mountain views, outdoor amenities, and exceptional dining options. Known for its commitment to high-quality service, the hotel proudly represents the global Hyatt brand, which has a longstanding reputation for excellence in the hospitality industry. Hyatt Regency Salt Lake City combines modern luxury with attentive, personalized guest service to create memorable moments for each visitor. The hotel caters to both business and leisure travelers, offering a welcoming and comfortable atmosphere combined with professional services that exceed expectations.

As part of the Hyatt team, employees are valued for their dedication to providing excellent service and fostering genuine connections with guests from around the world. The work environment encourages collaboration, growth, and learning, supporting colleagues' career advancement and well-being. Hyatt Regency Salt Lake City fosters a culture where teamwork is key, individual contributions are recognized, and hard work is rewarded, making it a rewarding place to work.

The role of Guest Request Runner at Hyatt Regency Salt Lake City is essential to delivering guest satisfaction and ensuring smooth operations within the hotel. This position involves promptly fulfilling guest requests and making timely deliveries to guest rooms, requiring effective communication skills and physical stamina to handle lifting and moving items. The Guest Request Runner serves as an important point of contact between guests and the hotel, providing attentive and efficient support to enhance the overall guest experience.

Working as a Guest Request Runner at Hyatt offers an exciting opportunity to be part of a dynamic hospitality team. Employees benefit from comprehensive support, including competitive compensation, opportunities for professional development, and unique employee perks such as discounted hotel stays, paid float days, complimentary meals during shifts, and access to a retirement savings plan with company match. Additionally, full-time colleagues have access to medical, dental, and vision insurance shortly after hire, along with educational assistance of up to $1,000 per year and the chance to work or visit Hyatt properties worldwide.

This employment opportunity is ideal for individuals who thrive in a fast-paced, guest-focused environment and who have a strong desire to meet and exceed the needs of diverse clientele. The position requires those who are physically able to maneuver moderate loads and who communicate effectively with guests and team members to ensure excellence in service delivery. Hyatt Regency Salt Lake City welcomes applicants from various backgrounds, emphasizing inclusivity and equal opportunity for all qualified candidates. Join Hyatt Regency Salt Lake City and take the first step toward a rewarding career in the hospitality industry, where your contributions make a meaningful difference every day.

Job Requirements

  • Ability to lift, pull, and push moderate weight
  • Effective communication skills
  • High school diploma or equivalent preferred
  • Prior experience in hospitality or guest services a plus
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal communication skills
  • Ability to lift, pull, and push a moderate weight

Job Duties

  • Fulfill guest requests promptly and accurately
  • Make timely deliveries to guest rooms
  • Communicate effectively with guests and team members
  • Pull and push moderate loads as required
  • Maintain a clean and organized work environment
  • Support overall guest satisfaction and hotel operations

Job Criteria

Experience

Entry Level (1-2 years)


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