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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
annual salary increases
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick time
Wellness Program
Wellness days off
Job Description
303 Litho is a distinguished residential community located in Franklin Square, New York, offering upscale living accommodations with a modern and sophisticated touch. Featuring twenty-eight luxury residencies, 303 Litho provides residents with an exceptional urban living experience that combines the convenience of city amenities with a tranquil, hassle-free environment. This property emphasizes high-quality finishes, all-inclusive utilities, and resort-style community features aimed at delivering comfort, security, and a vibrant lifestyle for its residents. The management team is committed to creating a welcoming and dynamic atmosphere, setting a high standard for service and resident satisfaction in the local housing market.
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Job Requirements
- High school diploma or GED equivalent
- minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry
- proficiency in Microsoft Office and general computer literacy
- flexible schedule with weekend availability
- excellent interpersonal and phone communication skills
- strong organizational and detail-oriented abilities
- ability to handle stressful situations calmly and diplomatically
- pass drug screening and background check
Job Qualifications
- High school diploma or GED equivalent
- proficient in Microsoft Office and computer literate
- flexible schedule with availability on weekends
- highly organized and detail-oriented
- demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor
- excellent people skills and diplomacy, with the ability to interact effectively across all levels
- ability to remain calm, polite, and patient in high-pressure or stressful situations
- must successfully pass a drug screening and background check to meet industry and security licensing requirements
- minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry
Job Duties
- Greet residents, visitors, and vendors with a warm, professional demeanor
- manage packages by receiving, logging, and retrieving them for residents
- manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution
- assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events
- coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction
- collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property
- develop a network of local contacts, service providers, and businesses to serve guests
- notify security of any issues that you cannot resolve immediately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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