Guest Relations Porter

303 Litho is a distinguished residential community located in Franklin Square, New York, offering upscale living accommodations with a modern and sophisticated touch. Featuring twenty-eight luxury residencies, 303 Litho provides residents with an exceptional urban living experience that combines the convenience of city amenities with a tranquil, hassle-free environment. This property emphasizes high-quality finishes, all-inclusive utilities, and resort-style community features aimed at delivering comfort, security, and a vibrant lifestyle for its residents. The management team is committed to creating a welcoming and dynamic atmosphere, setting a high standard for service and resident satisfaction in the local housing market.

The role of Guest Relations Porter at 303 Litho is crucial to maintaining the community’s reputation for excellence in hospitality and resident care. This position is based entirely on-site at the Syracuse, NY facility, requiring a full-time commitment with afternoon shifts and weekend availability. The Guest Relations Porter serves as the initial point of contact for residents, visitors, and vendors, representing the face of the community with professionalism and warmth. Responsibilities extend beyond typical front desk tasks and include managing package deliveries, responding promptly and diplomatically to resident inquiries, and coordinating with various service teams to uphold property safety and cleanliness. The role demands a highly organized, service-oriented individual with a genuine passion for enhancing the resident experience through personalized assistance and problem resolution.

Ideal candidates will possess outstanding interpersonal communication skills and the ability to remain calm and composed even in high-pressure situations. Attention to detail and critical thinking are key, as the Guest Relations Porter must identify and address potential issues that could impact resident satisfaction swiftly and effectively. Software proficiency with tools like Microsoft Office and a general computer literacy are necessary to perform administrative duties efficiently. The job also involves physical activity including moderate to occasional heavy lifting and navigating the property’s varied terrain. Compensation for this position ranges from $21.00 to $24.00 per hour, commensurate with experience, and offers a competitive benefits package including medical, dental, and vision insurance, 401(k), paid vacation and sick time, wellness programs, and opportunities for performance-based bonuses and annual salary increases.

Working at 303 Litho means becoming part of a professional and dynamic team dedicated to providing an elevated residential experience. With a focus on hospitality excellence and community engagement, this role is ideal for those who take pride in delivering exceptional service and contributing positively to a luxury living environment. The position requires dependability, organizational skills, and a friendly, diplomatic demeanor to foster trust and goodwill among residents and colleagues alike. As an equal opportunity employer, 303 Litho values diversity and inclusivity and invites candidates who meet the qualifications to apply and join their team in delivering unparalleled community living experiences.