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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $44,000.00
Work Schedule
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. For over a century, ACS has led the fight against cancer through groundbreaking research, education programs, advocacy initiatives, and comprehensive patient services. With a vast network of employees and over 1.3 million volunteers, ACS continuously raises the standard in cancer care and support, striving to serve every community with compassion and innovation. The organization cultivates a diverse and inclusive workplace culture that values the unique backgrounds and experiences of its workforce, ensuring that all communities receive the best possible... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- At least 1-2 years in a supervisory or managerial role
- Valid driver’s license with clean driving record
- Ability to work in a fast-paced, guest-facing environment
- Ability to stand or walk for extended periods
- Ability to lift or carry items such as luggage or supplies
- Ability to perform manual tasks requiring dexterity and coordination
- Ability to respond quickly in emergencies and assist guests
- Ability to conduct room inspections for cleanliness and safety
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- At least 1-2 years in a supervisory or managerial role
- Strong leadership and team management skills
- Knowledge of hotel management systems and reservation software
- Ability to analyze data and adjust processes to improve occupancy
- Strong interpersonal and customer service skills
- Ability to work in a fast-paced, guest-facing environment
Job Duties
- Manage guest referrals and check-ins to ensure timely registration and room assignments
- Supervise concierge staff and provide training for excellent guest service
- Coordinate guest amenities, transportation, and special accommodations
- Maintain guest records and room inventory accurately
- Conduct inspections of guest rooms and public areas for readiness and cleanliness
- Address guest feedback and resolve concerns promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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