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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $44,000.00
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society, headquartered in Atlanta, Georgia, is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the organization has played a pivotal role in cancer research, education, advocacy, and patient services. With a robust team made up of both employees and over 1.3 million volunteers, the society works relentlessly to raise awareness about cancer prevention, support cancer patients and their families, and fund research for finding effective treatments and cures. Their commitment to diversity and inclusivity helps ensure that their services resonate across varied communities, building trust and... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- at least 1-2 years in a supervisory or managerial role
- valid driver’s license with clean driving record
- ability to work in a fast-paced, guest-facing environment
- ability to conduct physical tasks including standing, walking, lifting, and responding to emergencies
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree preferred
- minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- at least 1-2 years in a supervisory or managerial role
- valid driver’s license with clean driving record
- strong leadership and team management skills
- knowledge of hotel management systems and reservation software
- ability to analyze data and adjust processes to improve occupancy
- strong interpersonal and customer service skills
- ability to work in a fast-paced, guest-facing environment
Job Duties
- Manage guest referrals and check-ins to ensure timely registration and room assignments
- supervise concierge staff and provide training for excellent guest service
- coordinate guest amenities, transportation, and special accommodations
- maintain guest records and room inventory accurately
- conduct inspections of guest rooms and public areas for readiness and cleanliness
- address guest feedback and resolve concerns promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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