You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Guest Relations Manager FT $47,000yr - Marriott Crabtree, Raleigh, NC
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,000.00 - $1.00
Work Schedule
Rotating Shifts
Split Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a leading hospitality company known for its commitment to quality, integrity, community, profitability, and fun. It boasts a strong company culture where associates feel valued, respected, and empowered to grow within the organization. Operating a broad portfolio of hotels, Concord emphasizes guest satisfaction, employee development, and upholding exemplary brand standards. They offer competitive wages and comprehensive benefit packages for full-time associates, including medical, dental, vision plans, life insurance, disability options, 401K, tuition assistance, discounted room rates at Concord-managed properties, and plenty of training and career advancement opportunities. With a foundation cemented in its five Cornerstones, Concord Hospitality... Show More
Job Requirements
- Availability to work all shifts
- high school diploma or equivalent
- prior experience in hospitality or hotel management preferred
- strong leadership and organizational skills
- excellent customer service skills
- ability to handle multiple tasks under pressure
- strong problem-solving skills
- commitment to upholding brand and Concord standards
- ability to produce timely and accurate reports
Job Qualifications
- Proven experience in front desk or guest relations management
- strong leadership and team management skills
- excellent interpersonal and communication skills
- knowledge of hotel operations and brand standards
- experience with financial and revenue management
- ability to train and mentor staff
- understanding of safety, health, and security regulations
- proficiency with hotel management software and computer systems
Job Duties
- Maintains guest service as the driving philosophy of the hotel
- personally demonstrates a commitment to guest services in responding promptly to guest needs
- ensures all front desk staff are trained in front desk operations including check-in/check-out procedures
- acts as manager on duty and manages front desk operations
- leads and assists in revenue management functions and participates in corporate and brand revenue management calls
- manages human resources functions including recruiting, training, performance evaluation, and rewards
- maintains a positive and cooperative work environment
- enforces safety and security standards and procedures
- manages preventive maintenance programs and schedules deep-cleaning activities to maintain property standards
- produces accurate financial reports on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: