Guest Relations Coordinator (Part Time)

The Breakers is a prestigious luxury resort known for its exceptional hospitality and outstanding guest experiences. Situated in a prime location, The Breakers has earned a reputation for blending gracious Southern hospitality with world-class amenities to cater to an affluent and discerning clientele. This resort prides itself on delivering personalized services and memorable stays, making it a preferred destination for travelers seeking elegance, comfort, and a distinctive vacation or event experience.

The Breakers is seeking a dedicated and talented individual to join the Guest Relations department as a Guest Relations Coordinator in a part-time capacity. This role is a unique blend of responsibilities typically found in the Front Desk, Concierge, and Call Center positions. As a Guest Relations Coordinator, you will be the main point of contact for guests, providing attentive and exceptional service throughout their stay. This position demands a professional who is organized, communicative, and capable of managing multiple priorities in a fast-paced, dynamic environment. With availability needed for 2-3 days a week, including evenings and weekends, this role is perfect for someone looking to develop their hospitality skills and gain significant industry experience.

The Guest Relations Coordinator at The Breakers is instrumental in maintaining the resort's high standard of guest service. You will be handling guest check-ins and check-outs, coordinating transportation and dining reservations, responding promptly to phone and email inquiries, and managing guest records with accuracy in the resort’s computerized system. Additionally, you will handle guest complaints with empathy and find successful resolutions to ensure satisfaction, reinforcing The Breakers' commitment to excellence.

Working closely with other departments, you help create a seamless experience for visitors by staying well-informed about local attractions, events, and exclusive services available in the area. The role requires a proactive approach to work, a keen attention to detail, and strong communication skills to effectively connect with guests and team members. Your contributions will directly enhance the overall guest experience, solidifying The Breakers' position as a leader in luxury hospitality.

This part-time opportunity offers a flexible work schedule with evenings and weekends and is ideal for self-motivated and career-oriented individuals eager to thrive in the hospitality sector. If you are detail-oriented, possess excellent communication skills, and are passionate about guest service, this role provides a valuable platform for growth within a renowned resort environment.