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The Breakers Palm Beach logo

Guest Relations Coordinator (Part Time)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.75 - $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Career development opportunities
Employee Discounts
friendly work environment

Job Description

The Breakers is a prestigious luxury resort known for its exceptional hospitality and outstanding guest experiences. Situated in a prime location, The Breakers has earned a reputation for blending gracious Southern hospitality with world-class amenities to cater to an affluent and discerning clientele. This resort prides itself on delivering personalized services and memorable stays, making it a preferred destination for travelers seeking elegance, comfort, and a distinctive vacation or event experience.

The Breakers is seeking a dedicated and talented individual to join the Guest Relations department as a Guest Relations Coordinator in a part-time capacity. This role is a... Show More

Job Requirements

  • Strong organizational skills and attention to detail
  • Proficiency in computer systems and software
  • Excellent written and verbal communication skills
  • Proactive and self-motivated mindset
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Flexible schedule including availability on holidays and weekends

Job Qualifications

  • Strong organizational skills and attention to detail
  • Proficiency in computer systems and software
  • Excellent written and verbal communication skills
  • Proactive and self-motivated mindset
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Flexible schedule including availability on holidays and weekends

Job Duties

  • Serve as the main point of contact for guests providing exceptional service and assisting with inquiries and requests
  • Manage guest check-in and check-out processes ensuring accuracy and efficiency
  • Coordinate guest transportation dinner reservations and other concierge services
  • Respond to phone calls and emails in a professional and timely manner
  • Maintain accurate guest records in the computer system
  • Handle guest complaints and ensure appropriate follow-up and resolution
  • Collaborate with other departments to ensure seamless guest experiences
  • Stay up-to-date with local attractions events and services to provide recommendations to guests

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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