Guest Relations

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive salary

Opportunities for professional growth and development

Supportive and collaborative work environment

Chance to be part of a growing vibrant company

Job Description

Avalon Senior Living is a distinguished community dedicated to providing compassionate and high-quality care to senior residents. Located in Indianapolis, IN, Avalon Senior Living prides itself on creating an environment where seniors feel supported, valued, and truly at home. As a company, Avalon focuses on enriching the lives of its residents by delivering exceptional service through a team that passionately upholds the community’s values of respect, empathy, and excellence. This commitment makes Avalon Senior Living not only a residence but a vibrant community where seniors can thrive in comfort and dignity.

The role of Guest Relations at Avalon Sen... Show More

Job Requirements

Minimum of two years of experience in a similar role, preferably in a senior living or healthcare setting
enthusiasm and a positive attitude
ability to juggle multiple priorities
work independently, maintain confidentiality and professionalism, and be a positive leader
demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
maintain good working relationships with residents and co-workers
proficiency in basic computer applications such as Microsoft Office
willingness to perform additional duties as assigned

Job Qualifications

Minimum of two years of experience in a similar role, preferably in a senior living or healthcare setting
enthusiasm and a positive attitude
ability to juggle multiple priorities
work independently while maintaining confidentiality and professionalism
demonstrate practical interpersonal skills, sound judgment, and good decision-making skills
maintain good working relationships with residents and co-workers
proficiency in basic computer applications such as Microsoft Office
willingness to perform additional duties as assigned

Job Duties

Welcome residents, families, new employees, and vendors upon entrance
act as the point of reference for residents and families who need assistance or information
monitor visitor access and immediately report any concerns to the Executive Director
ensure first-impression standards for residents and visitors in the entryway and common areas
participate in and support the team in meeting resident needs
prepare tour folders for prospects and walk-in tours
perform administrative and clerical duties as necessary
answer calls, assess callers' needs, forward calls to the appropriate personnel
assist to ensure customer needs are met appropriately and quickly

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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