Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Generous Compensation & Benefits Package
Health Insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
401(k) savings plan
Paid Time Off
Employee assistance program (EAP)
Career growth opportunities
Employee Perks & Rewards
Job Description
NEXDINE Hospitality is a leading hospitality company that operates a diverse family of brands across the United States. Their services include dining, hospitality, fitness center management, and facility management catering to a wide range of clients such as businesses, independent schools, higher education institutions, senior living communities, and hospitals. With a focus on putting people first, NEXDINE delivers finely tailored, expertly managed programs that provide a unique hospitality experience. The company prides itself on responsiveness, transparency, and authenticity, which embody the core values of the NEXDINE Experience. For more information, visit www.NEXDINE.com.
The Guest Experience Supervisor position available at NEXDINE Hospitality is located in North Manchester, IN. This is a full-time role paying an hourly rate of $21.00 with weekly direct deposit pay frequency. The role reports directly to the General Manager or Chef and plays a critical role in overseeing and executing the guest experience within the dining services. The Guest Experience Supervisor is responsible for the efficient daily operation of the dining environment, ensuring that all guests receive exemplary customer service. The supervisor also oversees staff, ensures adherence to food safety and sanitation standards, manages supply ordering and inventory, and assists with event planning and catering coordination.
This position requires a hands-on leader who can juggle operational, financial, and human resource responsibilities. The Guest Experience Supervisor helps maintain quality control, manages schedules, and supports budgeting efforts while acting as a primary point of contact for guests during service. Familiarity with food production, menu development, and event execution is essential for success in this position. The candidate should also demonstrate strong communication, leadership, and customer service skills, with the ability to work effectively under pressure in both kitchen and office settings. The role offers various benefits including health, dental, and vision insurance, company-paid life insurance, a 401(k) savings plan, paid time off, and career growth opportunities, making it an attractive opportunity for hospitality professionals seeking growth and stability.
The Guest Experience Supervisor position available at NEXDINE Hospitality is located in North Manchester, IN. This is a full-time role paying an hourly rate of $21.00 with weekly direct deposit pay frequency. The role reports directly to the General Manager or Chef and plays a critical role in overseeing and executing the guest experience within the dining services. The Guest Experience Supervisor is responsible for the efficient daily operation of the dining environment, ensuring that all guests receive exemplary customer service. The supervisor also oversees staff, ensures adherence to food safety and sanitation standards, manages supply ordering and inventory, and assists with event planning and catering coordination.
This position requires a hands-on leader who can juggle operational, financial, and human resource responsibilities. The Guest Experience Supervisor helps maintain quality control, manages schedules, and supports budgeting efforts while acting as a primary point of contact for guests during service. Familiarity with food production, menu development, and event execution is essential for success in this position. The candidate should also demonstrate strong communication, leadership, and customer service skills, with the ability to work effectively under pressure in both kitchen and office settings. The role offers various benefits including health, dental, and vision insurance, company-paid life insurance, a 401(k) savings plan, paid time off, and career growth opportunities, making it an attractive opportunity for hospitality professionals seeking growth and stability.
Job Requirements
- High school diploma or equivalent
- 1 - 3 years' experience in similar position
- Specialized training in catering
- Culinary school certificate or degree preferred
- ServSafe certification
- Choke safety certification
- Allergen awareness certification
Job Qualifications
- High school diploma or equivalent
- 1 - 3 years' experience in similar position
- Specialized training in catering
- Culinary school certificate or degree preferred
- Microsoft Office Suite proficiency
- ServSafe Certification
- Choke Safety Certification
- Allergen Awareness Certification
Job Duties
- Provide oversight of daily dining services to ensure client and customer satisfaction
- Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs
- Build and maintain a working 2+ week schedule with at least 3 weeks posted
- May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products
- May be responsible for maintaining vendor relationships
- Assist with determining staff requirements and scheduling necessary to ensure timely delivery of services
- Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained
- May assist with event menu writing and cycle of cost control utilizing appropriate recipes and costing measures in conjunction with Chef Manager or Chef
- May assist with the production of food
- Assist with planning, execution and coordination of various events according to specific client standards in conjunction with the Chef Manager or Chef
- Assist in the set-up and breakdown of catering events to include seating arrangements, decorations and food displays
- Supervise staff in execution of events
- May meet with prospective clients to review all aspects of event requirements and execution inclusive of but not limited to menu creation, set-up/breakdown requirements and scheduling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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