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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Dining and carryout discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings for two
Medical Coverage
dental coverage
vision coverage
Telehealth coverage
401K with company match
Paid Time Off
flexible scheduling
early pay access
Wellness Support
mental health support
Education on wine and culinary topics
Career growth opportunities
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished lifestyle brand that intricately combines a Napa-style tasting room with a full-service restaurant and bar, setting the stage for a unique and inviting dining experience. Established in 2005, Cooper's Hawk has grown to become renowned for its award-winning wines and for hosting one of the world’s largest Wine Clubs. The company's dedication to excellence is evident in its culinary offerings, which are thoughtfully crafted to complement the flavors and nuances of their premium wines. Recently, Cooper’s Hawk expanded its culinary footprint with the introduction of Piccolo Buco, a concept inspired by the vibrant flavors of... Show More
Job Requirements
- must be at least 21 years old
- six months of server experience
- strong communication skills
- ability to multitask in a fast-paced environment
- ability to lift up to 40 pounds and stand for extended periods
- must read, write, and understand English fluently
- flexible scheduling including weekends and holidays
Job Qualifications
- must be at least 21 years old
- six months of server experience
- preferred experience in full-service or upscale casual dining
- comfort in discussing food, wine, and the Wine Club program
- genuine passion for hospitality and teamwork
- ability to multitask and stay calm in a fast-paced environment
- ability to lift up to 40 pounds and stand for up to 10 hours
- fluent in reading, writing, and understanding English
- flexible availability including weekends and holidays
Job Duties
- arrive prepared and dressed in proper uniform standards
- familiarize with the menu, wine list, and service procedures
- accurately use the POS system for payments
- understand the benefits and offerings of the Cooper's Hawk Wine Club
- follow checklists and standard operating procedures for opening, mid-shift, and closing
- pitch in to help your team wherever necessary
- deliver food and drinks swiftly and with care
- adhere to legal guidelines for alcohol service
- proactively solve problems to enhance guest experience
- communicate effectively and collaborate with team
- anticipate needs of guests and team members
- maintain clear communication with kitchen, hosts, runners, bartenders, and management
- help team stay organized and focused on guest service
- greet every guest warmly and personalize interactions
- answer questions thoughtfully and offer genuine recommendations
- share knowledge about the Wine Club and encourage membership
- discover small ways to delight guests
- introduce wine tastings to enhance dining experience
- represent the brand with a friendly and engaging personality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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