Guest Experience Server

Cooper's Hawk is a distinguished lifestyle brand that intricately combines a Napa-style tasting room with a full-service restaurant and bar, setting the stage for a unique and inviting dining experience. Established in 2005, Cooper's Hawk has grown to become renowned for its award-winning wines and for hosting one of the world’s largest Wine Clubs. The company's dedication to excellence is evident in its culinary offerings, which are thoughtfully crafted to complement the flavors and nuances of their premium wines. Recently, Cooper’s Hawk expanded its culinary footprint with the introduction of Piccolo Buco, a concept inspired by the vibrant flavors of Rome, which perfectly complements their existing Napa Valley experience. This blend of innovative gastronomy and exceptional service not only elevates the guest experience but also encapsulates the brand's commitment to creating memorable moments that guests cherish for years to come.

At Cooper’s Hawk, the role of a Guest Experience Server goes beyond the traditional responsibilities of taking orders and serving food. The server acts as a pivotal ambassador of hospitality, crafting experiences that connect, delight, and inspire every guest. Focused on delivering uncompromising hospitality, the Guest Experience Server plays an essential role in introducing guests to Cooper’s Hawk’s extensive food, wine, and Wine Club offerings through engaging and knowledgeable service. This position demands a team-oriented spirit and a commitment to high standards, ensuring that every interaction is meaningful and contributes to the overall immersive experience that Cooper’s Hawk is celebrated for. The ideal candidate is well-versed in the details of the menu and wine list, understands the nuances of the Wine Club, and possesses the ability to engage guests sincerely, personalize their experience, and inspire enthusiasm for the brand. This position requires multitasking capabilities, attention to detail, effective communication, and a genuine passion for creating an outstanding guest journey within a dynamic and fast-paced environment. Join Cooper’s Hawk as a Guest Experience Server and become an integral part of a company that values every team member, offers career growth opportunities, and champions a culture of excellence in hospitality.