Guest Experience Representative

Typhoon Texas Waterpark in Houston is a premier destination for family-friendly water entertainment, offering a variety of thrilling water slides, lazy rivers, wave pools, and interactive attractions. Renowned for creating memorable experiences for guests of all ages, Typhoon Texas prides itself on its vibrant park atmosphere, exceptional guest services, and high safety standards. As part of its commitment to excellence, the waterpark continually seeks dedicated and enthusiastic individuals to join its team and contribute to the energetic and fun-filled environment that defines the park. The company places a strong emphasis on community, teamwork, and guest engagement, aiming to provide not only exciting water attractions but also an immersive, joyful experience for every visitor.

The Guest Experience Team at Typhoon Texas Waterpark is the heartbeat of the park's lively atmosphere. This team is responsible for creating engaging, high-energy entertainment that enhances guests' time at the park. As a member of this dynamic team, your role will involve interacting directly with guests in various capacities to maintain a hospitable and vibrant environment. The position is ideal for individuals with outgoing personalities who are comfortable performing in front of crowds and on camera, who thrive on creating unforgettable moments, especially for children and families.

Your responsibilities will include facilitating interactive programming such as games and park-wide activities, engaging visitors as they wait in attraction lines by playing trivia and leading sing-alongs, and encouraging crowd participation to ensure everyone feels included in the excitement. In addition to these entertainment duties, the role involves serving as a recognizable face in the park's social media content, contributing to promotional videos, and collaborating with the marketing team on creative projects. Maintaining a professional yet enthusiastic brand presence is key to enhancing the park's identity both on-site and across digital platforms.

The role also requires proactive hospitality skills, where you would roam designated zones to create spontaneous "wow" moments through small-scale entertainment and guest interactions. You will be responsible for coordinating activities, including setup, execution, and breakdown of entertainment props, sound equipment, and prize distribution. Ensuring safety and adherence to the park's family-friendly policies during all activities is paramount.

This position demands physical stamina to stay active and energetic throughout a shift in outdoor waterpark conditions, with flexibility in scheduling to include evenings, weekends, and holidays. Joining Typhoon Texas Waterpark as a Guest Experience Team member means becoming part of a vibrant community focused on delivering exceptional fun and unforgettable memories in a safe and welcoming environment.