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Guest Experience Lead (GEL) NJ

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.49 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
cash bonuses
Employee Meals
uniforms
Flexible Hours
Paid Time Off
Tuition Assistance
Free online high school diploma
Free English classes
McD perks

Job Description

McH&N Management Company, part of The Thomas Organization, is a distinguished network of McDonald's restaurants located in Northeast New Jersey and Rockland County, New York. Owned and operated by Herbert and Nellie Thomas, who bring over 30 years of experience as McDonald's franchisees, this organization takes immense pride in delivering an outstanding customer experience. The Thomas Organization is dedicated to ensuring that every customer leaves their restaurant satisfied and happy. Their commitment is expressed through a consistent focus on serving safe, hot, and fresh food, paired with friendly service "done with a smile" in an impeccably clean environment. This commitment... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or hospitality
  • strong communication skills
  • ability to handle multiple tasks simultaneously
  • friendly and polite attitude
  • willingness to adhere to food safety and sanitation regulations
  • ability to work flexible schedules including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • experience in customer service or hospitality preferred
  • strong interpersonal and communication skills
  • ability to multitask effectively
  • friendly and approachable demeanor
  • basic knowledge of food safety practices
  • ability to work flexible hours

Job Duties

  • Greeting guests
  • checking in with guests to ensure they have what they need
  • handling guests' concerns and questions
  • assisting guests with self-ordering kiosks
  • engaging with children and assisting parents to create a family-friendly atmosphere
  • handing out kids' treats like balloons and coloring books
  • maintaining cleanliness in lobby tables, floors, and bathrooms

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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