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McDonald’s logo

Guest Experience Lead (GEL) $16.00-$18.00

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Unpaid Leaves of Absence
Education assistance through Archways to Opportunity
High school completion programs
College Tuition Assistance
English Language Courses
Valuable job skills training

Job Description

This job opportunity is offered by a restaurant that operates as an independently owned and operated franchise, separate from McDonald's USA. Although this franchisee has a license to use McDonald's logos and food products in their restaurant operations, it functions as a distinct company with its own management and hiring practices. Employment decisions, including hiring, firing, staffing, discipline, and scheduling, are solely managed by the franchisee and not by McDonald's USA. This distinction is important for prospective employees to understand since their employment relationship will be with the franchisee, not the parent company McDonald's USA. The franchisee is solely responsible... Show More

Job Requirements

  • Ability to work between 8 a.m. and 8 p.m.
  • age 16 years or older
  • willingness to work part-time
  • excellent interpersonal skills
  • ability to maintain a positive and energetic demeanor
  • reliable and punctual
  • willing to follow franchisee’s policies and procedures

Job Qualifications

  • Outstanding attitude
  • willingness to learn and grow
  • ability to work well in a fast-paced team environment
  • strong communication skills
  • age 16 years or older
  • no prior experience required as training is provided

Job Duties

  • Greeting guests and communicating with them while ordering
  • offering help with using the ordering kiosks
  • offering assistance to those in need of some extra hands
  • checking with guests once they have their food to make sure they are satisfied or to see if they need anything else
  • ensuring kids receive a kid treat
  • handling any guest concerns
  • communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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