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McDonald’s logo

Guest Experience Lead (GEL) CT

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.94 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical Coverage
dental coverage
vision coverage
Competitive starting wages
sick pay
Tuition Reimbursement
free uniforms
Free Meals
401-K plan
Flexible Hours
Career advancement opportunities

Job Description

McDonald's is a leading global fast-food restaurant chain known for delivering quality meals with speed and efficiency. Established over decades, McDonald's has become a cornerstone of quick-service dining, recognized worldwide for its iconic golden arches and commitment to customer satisfaction. The restaurant where this position is available is owned and operated by an independent franchisee, which means that while it carries the McDonald's brand and uses its food products, it operates independently from McDonald's USA. This offers candidates a unique opportunity to work within a globally recognized brand but with the distinct culture and management approach of a local franchisee.... Show More

Job Requirements

  • Must be 16 years of age or older to work as a Guest Experience Leader
  • ability to work between 7am and 8pm
  • availability to work flexible hours in a fast-paced environment
  • outstanding attitude and willingness to learn
  • excellent interpersonal communication skills
  • ability to assist guests and handle concerns effectively
  • capability to collaborate with team members
  • commitment to providing exceptional customer service

Job Qualifications

  • Outstanding attitude
  • willingness to learn
  • ability to excel in a fast-paced team environment
  • excellent communication skills
  • strong customer service orientation
  • ability to work flexible hours
  • age of 16 or older

Job Duties

  • Greeting guests and communicating with them while ordering
  • offering help with using the ordering kiosks
  • offering assistance to those in need of some extra hands
  • checking with them once they have their food to make sure they’re satisfied or to see if they need anything else
  • ensuring kids receive a kid treat
  • handling any concerns
  • communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

No experience required


Job Location

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