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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with matching contributions
Paid Time Off
Unpaid Leaves of Absence
Education Assistance
discount programs
Free meals and meal discounts

Job Description

This job opportunity is offered by a restaurant that is independently owned and operated by a franchisee licensed to use McDonald's logos and food products. It is important to note that this franchisee is a separate company and employer from McDonald's USA. All employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, are managed exclusively by the franchisee. McDonald's USA has no involvement or control over these functions. The restaurant operates under the globally recognized McDonald's brand, offering customers a familiar and enjoyable dining experience. The franchisee is committed to providing a dynamic and supportive work environment where employees... Show More

Job Requirements

  • Must be at least 16 years of age
  • Willingness to work between the hours of 6am and 10pm
  • Ability to work part-time with a flexible schedule
  • Positive attitude and eagerness to learn
  • Ability to communicate effectively with customers and team members
  • Capacity to work in a fast-paced environment
  • Commitment to providing excellent guest experiences

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Excellent communication skills
  • Ability to provide friendly customer service
  • At least 16 years of age

Job Duties

  • Greet guests and communicate with them while ordering
  • Offer help with using the ordering kiosks
  • Offer assistance to those in need of extra help
  • Check with guests to ensure satisfaction or see if they need anything else
  • Ensure kids receive a kid treat
  • Handle any customer concerns
  • Communicate feedback and recommendations to the restaurant team

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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