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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with matching contributions
Paid Time Off
Tuition Assistance
discount programs
Free Meals

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee licensed to use McDonald's logos and food products. The franchisee operates as a separate company and employer, independent of McDonald's USA, which means all employment matters, including hiring, firing, staffing, discipline, supervision, and scheduling, are managed solely by the franchisee. If hired, you will be employed directly by the franchisee, not McDonald's USA, which maintains no involvement in the employment process or decisions. This setup provides a unique chance to work in a globally recognized brand's environment while experiencing the culture and autonomy of an independent... Show More

Job Requirements

  • Must be 16 years of age or older
  • Ability to work between 8am and 8pm
  • Willingness to maintain a positive attitude
  • Ability to handle fast-paced environment and multitask
  • Availability to work part-time hours
  • Strong communication skills
  • Customer-focused mindset

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Capability to excel in a fast-paced team environment
  • Ability to communicate effectively with customers and team members
  • Basic customer service skills
  • Ability to handle multiple tasks simultaneously
  • Must be 16 years of age or older

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to make sure they’re satisfied or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns from guests
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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