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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
vision coverage
401k with matching contributions
Paid Time Off
Education Assistance
discount programs
Free meals or meal discounts

Job Description

This job opportunity is with a restaurant independently owned and operated by a franchisee licensed to use McDonald's logos and food products. Although affiliated through the use of McDonald's branding, this franchisee operates as a separate entity from McDonald's USA, serving as the sole employer responsible for all employment-related decisions, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA is not involved in these processes and will not receive copies of applications or be part of any hiring decisions.

Working with this franchisee provides a dynamic and engaging work environment focused on delivering excellent customer service and creating positiv... Show More

Job Requirements

  • Must be at least 16 years old
  • ability to work flexible part-time hours between 8am and 8pm
  • outstanding attitude
  • willingness to learn
  • ability to work well in a fast-paced team environment

Job Qualifications

  • Outstanding attitude
  • willingness to learn and grow
  • ability to excel in a fast-paced team environment
  • at least 16 years of age
  • good communication skills
  • ability to work flexible hours between 8am and 8pm

Job Duties

  • Greet guests and communicate with them while ordering
  • offer help with using the ordering kiosks
  • offer assistance to those in need of extra help
  • check with guests after they receive their food to ensure satisfaction or offer further assistance
  • ensure kids receive a kid treat
  • handle any customer concerns
  • communicate with restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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