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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with Matching
Paid Time Off
Education Assistance
discount programs
Free Meals

Job Description

This job opening is with a restaurant that is part of an independent McDonald's franchise, owned and operated by a franchisee separate from McDonald's USA. The franchisee has the license to use McDonald's logos, branding, and food products, operating the restaurant in line with McDonald's standards. However, it is important to note that this franchisee is an independently run business entity and serves as the direct employer of staff members at the restaurant, with complete control over hiring, firing, staffing, scheduling, and disciplinary matters. McDonald's USA has no involvement in employment-related decisions for this restaurant, ensuring that all employment matters... Show More

Job Requirements

  • Be 16 years of age or older
  • Ability to work between 8am and 8pm
  • Availability for part-time work
  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to work in a fast-paced team environment

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced, team environment
  • Skills in customer service
  • Good communication and interpersonal skills
  • Ability to handle guest concerns effectively

Job Duties

  • Greet guests and communicate with them while ordering
  • Offer help with using the ordering kiosks
  • Provide assistance to guests who need extra help
  • Check with guests after they receive their food to ensure satisfaction
  • Ensure children receive a kid treat
  • Handle any guest concerns promptly and effectively
  • Communicate with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

No experience required


Job Location

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