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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible scheduling
accrued paid time off
High school diploma program
College Tuition Assistance
Employee Discounts
Team competitions and rewards
Free Employee Meals

Job Description

This job posting is for a position at a restaurant owned and operated by an independent franchisee licensed to use McDonald's logos and food products. While this franchisee operates under the McDonald's brand, it is a separate company and a separate employer from McDonald's USA. Employment decisions, including hiring, firing, discipline, supervision, staffing, and scheduling, are handled exclusively by the franchisee. McDonald's USA does not control employment matters at this location and is not involved in any hiring decisions for this restaurant.

This role is for a Guest Experience Leader at the franchisee-operated McDonald's restaurant. This position offers part-time em... Show More

Job Requirements

  • Minimum age of 16 years
  • Availability to work between 8am and 8pm
  • Ability to work part-time
  • Strong customer service skills
  • Positive attitude and willingness to learn
  • Ability to thrive in a team-oriented, fast-paced environment

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Capability to excel in a fast-paced team environment
  • Minimum age of 16 years
  • Ability to communicate effectively with guests and team members

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to ensure satisfaction or see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any guest concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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