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Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
free uniforms
Free Meals
Teladoc services
financial training through Smart Dollar
flexible schedule
chance for advancement
Tuition Assistance
401k Match
DailyPay
employee discount

Job Description

This job opportunity is offered by a restaurant independently owned and operated by a franchisee licensed to use McDonald's trademarks and products, making the establishment a part of the globally recognized McDonald's brand. Although the restaurant operates under the McDonald's banner, it is important to note that the franchisee is an entirely separate entity from McDonald's USA and solely responsible for all employment-related decisions such as hiring, scheduling, and employee management. The franchisee operates the daily business of the restaurant autonomously, ensuring that local management has full control of operations and staffing.

The role on offer is th... Show More

Job Requirements

  • Minimum age of 16 years
  • Ability to work between 8am and 8pm
  • Strong interpersonal skills
  • Ability to engage with customers positively
  • Capacity to work in a team
  • Basic computer skills to assist with kiosk use
  • Willingness to adhere to restaurant policies and procedures

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Strong communication skills
  • Customer-oriented mindset
  • Ability to provide friendly and efficient service

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to ensure satisfaction
  • Ensuring children receive a kid treat
  • Handling any guest concerns promptly and effectively
  • Communicating feedback and recommendations to the restaurant team

Job Criteria

Experience

No experience required


Job Location

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