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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Career advancement opportunities
College Tuition Assistance
High school completion programs
English Language Courses
job training
flexible scheduling

Job Description

McDonald's is one of the world’s most recognized fast-food restaurant chains, known for serving quality food quickly and efficiently. Each McDonald's restaurant is often owned and operated by independent franchisees who license the brand, logos, and food products from McDonald’s USA. These franchisees operate their own businesses separately from McDonald's USA, managing employment matters such as hiring, firing, disciplinary actions, supervision, staffing, and scheduling of employees. This structure allows franchisees to maintain a close connection to their local communities while benefiting from a globally recognized brand and proven business model.

This specific McDonald's restaurant is owned and operated by a... Show More

Job Requirements

  • At least 16 years of age
  • ability to work between 8 a.m. and 8 p.m.
  • friendly and positive attitude
  • willingness to learn
  • ability to work well in a team
  • customer service orientation
  • no prior experience required

Job Qualifications

  • Outstanding attitude
  • willingness to learn and grow
  • ability to excel in a fast-paced, team environment
  • at least 16 years of age
  • good communication skills
  • ability to work flexible hours between 8 a.m. and 8 p.m.

Job Duties

  • Greeting guests and communicating with them while ordering
  • offering help with using the ordering kiosks
  • assisting customers who need extra help
  • checking with guests after their meals to ensure satisfaction
  • ensuring kids receive a kid treat
  • handling customer concerns promptly
  • communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

No experience required


Job Location

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