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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.63 - $21.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid sick leave
Meal Discount

Job Description

This job opportunity is with a restaurant that is independently owned and operated by a franchisee, not McDonald's USA. This franchisee holds a license to use McDonald's logos, branding, and food products to operate the restaurant, but operates as its own separate company and employer. Employment decisions including hiring, firing, supervision, staffing, and scheduling are fully managed by the franchisee without any involvement from McDonald's USA. This ensures local control and a unique work culture tailored by the franchisee. This restaurant is part of the globally recognized McDonald's brand which is synonymous with fast and friendly service, popular menu items,... Show More

Job Requirements

  • Be 16 years of age or older
  • Willingness to work between 8am and 8pm
  • Ability to work part-time hours
  • Must have an outstanding attitude
  • Ability to learn and grow in a team environment
  • Capability to perform in a fast-paced environment

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Good communication skills
  • Minimum age of 16 years
  • Ability to provide excellent customer service

Job Duties

  • Greet guests and communicate with them while ordering
  • Offer help with using the ordering kiosks
  • Provide assistance to those in need of extra hands
  • Check with guests once they have their food to ensure satisfaction
  • Ensure kids receive a kid treat
  • Handle any guest concerns
  • Communicate with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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