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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
vision coverage
401k with matching contributions
Paid Time Off
Education Assistance
discount programs
free and discounted food

Job Description

The McDonald's restaurant position detailed here is offered by an independent franchisee, not McDonald's USA. This franchisee holds the rights to use McDonald's logos and food products while operating the restaurant but is a completely separate entity and employer from McDonald's USA. Employment matters such as hiring, firing, staffing, scheduling, and discipline are exclusively the responsibility of the franchisee. McDonald's USA does not receive employment applications, nor are they involved in employment decisions. This allows the franchisee to manage the restaurant and its team according to its specific management style and operational needs.

This position is for the ... Show More

Job Requirements

  • Must be 16 years of age or older
  • Ability to work part-time between 8am and 8pm
  • Willingness to maintain positive and energetic attitude
  • Ability to provide excellent customer service
  • Ability to handle multiple tasks simultaneously
  • Ability to work in a team environment
  • No previous experience required

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Customer service skills
  • Good communication skills
  • Ability to work flexible hours
  • Ability to work well with others

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they’re satisfied or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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