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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical
401k with matching contributions
Education Assistance
discount programs
Free Meals
meal discounts

Job Description

This job opportunity is offered by an independently owned and operated McDonald's restaurant franchise, distinct and separate from McDonald's USA. The franchisee holds a license to use McDonald's logos, branding, and food products while managing their restaurants as individual business entities. Employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling employees are solely the responsibility of the franchisee, with McDonald's USA having no direct control or involvement in these decisions. This franchise model allows for local management flexibility and a personalized approach to employee engagement, creating a unique work environment at each location.

The role availab... Show More

Job Requirements

  • Be at least 16 years of age
  • willing to work part-time hours between 8am and 8pm
  • possess an outstanding attitude
  • demonstrate willingness to learn and grow
  • excel in a fast-paced, team environment
  • ability to communicate effectively
  • capable of standing for extended periods

Job Qualifications

  • Outstanding attitude
  • willingness to learn and grow
  • capability to excel in a fast-paced team environment
  • excellent communication skills
  • customer service orientation
  • basic math and computer skills
  • ability to work flexible hours between 8am and 8pm

Job Duties

  • Greet guests and communicate with them while ordering
  • offer help with using the ordering kiosks
  • provide assistance to those in need of extra hands
  • check with guests after they receive their food to ensure satisfaction or if they need anything else
  • ensure kids receive a kid treat
  • handle any guest concerns
  • communicate with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

No experience required


Job Location

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