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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with matching contributions
Paid Time Off
Unpaid Leaves of Absence
Educational assistance programs
discount programs
Free meals or meal discounts

Job Description

This job opportunity is with a restaurant independently owned and operated by a franchisee licensed to use McDonald’s logos and food products. Unlike corporate-owned McDonald’s restaurants, this franchisee operates as a separate company and is the actual employer responsible for all employment matters, including hiring, firing, scheduling, and staff management. This distinction means that while the brand and food quality remain consistent with McDonald’s standards, employment decisions and workplace environment are governed entirely by the franchisee. This offers a unique blend of working for a globally recognized brand while being part of a locally managed team where your employment experience... Show More

Job Requirements

  • Minimum age of 16 years
  • willingness to learn and grow
  • ability to excel in a fast-paced team environment
  • excellent communication skills
  • availability to work between 8am and 8pm

Job Qualifications

  • Outstanding attitude
  • willingness to learn and grow
  • excellent communication skills
  • ability to work in a fast-paced team environment
  • minimum age of 16 years

Job Duties

  • Greet guests and communicate with them while ordering
  • offer help with using the ordering kiosks
  • offer assistance to those in need of extra hands
  • check with guests once they have their food to make sure they are satisfied or to see if they need anything else
  • ensure kids receive a kid treat
  • handle any customer concerns
  • communicate with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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