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McDonald's logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.50 - $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Free Meals
free uniforms
flexible schedule
Advancement opportunities

Job Description

This job opportunity is provided by an independently owned and operated McDonalds restaurant franchise, which operates under a license to use McDonalds logos and food products but is a separate entity from McDonalds USA. The franchisee independently manages all employment matters including hiring, firing, discipline, supervision, and scheduling. As such, employment decisions and applications are handled solely by the franchisee, with no involvement from McDonalds USA. This ensures a localized management approach where the franchisee creates a unique work environment suited to their team and customer base.

This particular role is for a Guest Experience Leader, a key po... Show More

Job Requirements

  • Must be 16 years of age or older
  • Willingness to work between 8am and 8pm
  • Ability to work in a team environment
  • Good communication skills
  • Positive attitude
  • Ability to handle fast-paced work environment
  • Interest in customer service

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Strong communication skills
  • Customer service orientation
  • Ability to work flexible hours

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to make sure theyre satisfied or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

No experience required


Job Location

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