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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with matching contributions
Paid Time Off
Employee meal discounts

Job Description

This job opportunity is with a restaurant operated by an independent franchisee of McDonald's, one of the most recognized fast-food brands globally. The franchisee holds the license to use McDonald's logos and food products but operates independently from McDonald's USA, managing all employment matters, including hiring and employee management. This distinction means that the franchisee is your direct employer rather than McDonald's USA. The franchisee runs a corporate-owned and operated McDonald's restaurant and is committed to providing a supportive and dynamic work environment for its employees. They focus on fostering growth, learning, and flexibility for team members who want to... Show More

Job Requirements

  • Must be 16 years of age or older
  • Availability to work between 8 am and 8 pm
  • Ability to work an average of 15 hours per week to be eligible for new hire bonus
  • Dependable and punctual for shifts
  • Strong interpersonal and communication skills
  • Willingness to work in a fast-paced environment
  • Ability to follow instructions and work collaboratively

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Must be 16 years of age or older
  • Good communication skills
  • Customer service experience preferred but not required

Job Duties

  • Greet guests and communicate with them while ordering
  • Offer help with using the ordering kiosks
  • Offer assistance to those in need of extra help
  • Check with guests once they have their food to ensure satisfaction or offer additional assistance
  • Ensure kids receive a kid treat
  • Handle any customer concerns promptly
  • Communicate with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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