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McDonald’s logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k with matching contributions
Paid Time Off
Unpaid Leaves of Absence
Education assistance programs
discount programs
Free or Discounted Meals

Job Description

This job opportunity is offered by an independently owned and operated McDonald's franchise restaurant, separate from McDonald's USA corporate operations. This franchisee holds a license to use McDonald's logos, branding, and food products but functions as a distinct business entity responsible for all employment decisions including hiring, staffing, discipline, and scheduling. The restaurant is part of the globally recognized McDonald's brand, well known for its commitment to quality fast food and exceptional customer service. \n\nWorking at this franchise offers a unique chance to be part of a fast-paced, team-oriented environment where employees are encouraged to be themselves, have fun, be... Show More

Job Requirements

  • At least 16 years of age
  • Ability to work part-time hours between 8am and 8pm
  • Willingness to provide friendly and helpful customer service
  • Capability to assist guests using ordering kiosks
  • Ability to handle customer concerns professionally
  • Good communication skills
  • Ability to work well in a team

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Customer service skills
  • Communication skills
  • Ability to work flexible hours
  • At least 16 years of age

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests after they have their food to ensure satisfaction
  • Ensuring kids receive a kid treat
  • Handling any customer concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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