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McDonald's logo

Guest Experience Lead

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $22.73
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Work Schedule

Flexible
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Benefits

competitive pay
Employee Discounts
Paid sick leave
Tuition Reimbursement
Training and advancement opportunities
Weekly direct deposit
401k plan
Medical insurance
Dental Insurance
Vision Insurance

Job Description

McDonald's is a globally recognized leader in the fast-food industry, with a rich history of serving millions of customers every day. Founded in 1940, McDonald's has grown to become an iconic brand known for its consistent quality, speedy service, and community involvement. McDonald's locations across California and beyond operate as family-friendly restaurants that emphasize customer satisfaction, convenience, and innovation in their service offerings. As part of a highly collaborative work culture, McDonald's promotes diversity, equal opportunity, and inclusion among its workforce, embracing individuals with various backgrounds and experiences. The company provides a supportive environment where employees can develop and advance... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Strong interpersonal and communication skills
  • Ability to work flexible schedules including nights and weekends
  • Positive attitude and team player mindset

Job Qualifications

  • A humble and hospitable demeanor
  • Passion for helping and serving others
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

Job Duties

  • Lead the experience: check in with guests and make sure they are enjoying themselves
  • Be the solution: handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Job Criteria

Experience

No experience required


Job Location

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