GUEST EXPERIENCE HOST (STREET TEAM)

Job Overview

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Compensation

Hourly
Exact $13.50
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Benefits

Flexible Hours
30% discount in retail store
Merlin Magic Pass for free admission to Merlin attractions worldwide
Competitive 401K
discounts through Merlin Marketplace Website
fun working environment

Job Description

Merlin Entertainments is a renowned global leader in location-based, family entertainment, specializing in creating immersive and memorable experiences for millions of guests annually. With a vast portfolio of iconic attractions around the world, Merlin Entertainments is one of the largest operators in the industry, dedicated to delivering magic, fun, and unforgettable moments to visitors of all ages. Their commitment to diversity and inclusion ensures a welcoming environment for employees and guests alike, making them a sought-after employer in the entertainment sector.

One of their flagship attractions, Madame Tussauds Las Vegas, offers a unique opportunity for individuals who love engaging with people and thrive in energetic, guest-focused settings. The Guest Experience Host (Street Team) role at Madame Tussauds Las Vegas is an exciting position that blends hospitality, promotion, and guest interaction on the vibrant Las Vegas Strip. This role involves being the face of the attraction, where street team members actively engage with passersby, share the excitement of the wax museum, and promote ticket sales, packages, and special offers.

As a Street Team Brand Ambassador, you will work in a fast-paced, lively environment that demands enthusiasm, professionalism, and excellent communication skills. The position offers a competitive hourly wage of $13.50 plus commission on redemptions, making it ideal for motivated individuals who enjoy a dynamic workplace with performance-based rewards. The role not only focuses on driving sales but also on creating memorable and positive experiences that encourage guests to visit and enjoy the attraction. Collaboration with admissions and operations teams is key to ensuring a seamless and outstanding guest experience.

Joining Merlin means becoming part of a supportive team culture that values energy, customer service skills, and the ability to perform confidently in high-energy environments. Employees benefit from flexible working hours and opportunities for career development within a global organization recognized for its commitment to employee welfare. The role provides valuable experience in sales, communication, and guest entertainment, serving as a stepping stone for careers in hospitality, entertainment, or customer service.

Merlin Entertainments emphasizes inclusivity, ensuring that individuals from diverse backgrounds and abilities feel valued and empowered in their roles. They offer an enriching work environment filled with fun, teamwork, and the chance to be part of some of the world’s most famous entertainment attractions. If you are energetic, outgoing, and passionate about creating joy and memorable moments for guests, the Guest Experience Host position at Madame Tussauds Las Vegas is an excellent opportunity to thrive and grow professionally while working at one of Las Vegas’s most iconic destinations.

Job Requirements

  • 6 months to 1 year experience in entertainment or customer service roles
  • Ability to work in loud and confined spaces
  • Strong communication and listening skills
  • Motivational and outgoing personality
  • Ability to work independently and in teams
  • Flexibility to work varied shifts including holidays and weekends

Job Qualifications

  • 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

  • Engage with guests and share the excitement of Madame Tussauds Las Vegas
  • Promote attraction tickets, packages, and special offers
  • Drive ticket sales and earn commission opportunities
  • Represent the Madame Tussauds brand with enthusiasm and professionalism
  • Stay up to date on attraction features, promotions, pricing, and events
  • Partner with Admissions and Operations teams to deliver an outstanding guest experience
  • Create memorable interactions that leave guests excited to visit
  • Work in a fast-paced, high-energy environment right in the heart of Las Vegas

Job Criteria

Experience

No experience required


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