Job Overview
Compensation
Hourly
Exact $12.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) savings plan
Tuition Assistance
Growth and development
Job Description
Merlin Entertainments is a renowned global leader in location-based, family entertainment. Operating a variety of attractions and resorts worldwide, Merlin is dedicated to delivering magical experiences that captivate and inspire guests of all ages. One of their standout venues is the LEGOLAND Discovery Center San Antonio, a vibrant and imaginative attraction that sparks creativity and joy in families through interactive LEGO play and entertainment. Merlin Entertainments prides itself on fostering an inclusive, diverse, and dynamic workplace where employees are empowered to bring their unique talents and passion to work every day. Their commitment to excellence and guest satisfaction has made them a go-to destination for memorable family outings and entertainment.
The role of Guest Experience Host - Operations at LEGOLAND Discovery Center San Antonio is an exciting opportunity for individuals who love creating unforgettable experiences and thrive on engaging with families and children. This role is essential in bringing smiles, creativity, and fun to guests, making each visit extraordinary. Working primarily from Friday to Monday, the Guest Experience Host is at the forefront of guest interaction, inspiring creativity through LEGO building techniques and ensuring the attraction remains safe, organized, and enjoyable. The position requires a friendly, energetic personality that enjoys teaching, entertaining, and delivering exceptional customer service.
As a Guest Experience Host, you will be responsible for maintaining well-organized guest queues, keeping attraction areas clean and stocked, and following operational procedures to guarantee a seamless experience for every visitor. The role offers a dynamic environment where enthusiasm and creativity are highly valued. You’ll have the chance to join a team of like-minded individuals who are passionate about making magic happen every day. The position is hourly paid at $12.50 and provides comprehensive benefits that support your health, professional growth, and work-life balance. Joining the LEGOLAND Discovery Center means becoming part of a company that not only entertains millions but also nurtures its employees with opportunities for advancement, tuition assistance, and a welcoming, inclusive culture where everyone matters.
The role of Guest Experience Host - Operations at LEGOLAND Discovery Center San Antonio is an exciting opportunity for individuals who love creating unforgettable experiences and thrive on engaging with families and children. This role is essential in bringing smiles, creativity, and fun to guests, making each visit extraordinary. Working primarily from Friday to Monday, the Guest Experience Host is at the forefront of guest interaction, inspiring creativity through LEGO building techniques and ensuring the attraction remains safe, organized, and enjoyable. The position requires a friendly, energetic personality that enjoys teaching, entertaining, and delivering exceptional customer service.
As a Guest Experience Host, you will be responsible for maintaining well-organized guest queues, keeping attraction areas clean and stocked, and following operational procedures to guarantee a seamless experience for every visitor. The role offers a dynamic environment where enthusiasm and creativity are highly valued. You’ll have the chance to join a team of like-minded individuals who are passionate about making magic happen every day. The position is hourly paid at $12.50 and provides comprehensive benefits that support your health, professional growth, and work-life balance. Joining the LEGOLAND Discovery Center means becoming part of a company that not only entertains millions but also nurtures its employees with opportunities for advancement, tuition assistance, and a welcoming, inclusive culture where everyone matters.
Job Requirements
- Availability Friday–Monday (open availability preferred)
- Passionate about delivering exceptional guest service
- Guest-obsessed and excited to work with children and families
- LEGO fans who inspire creativity and imaginative play
- Comfortable teaching simple LEGO building techniques to kids and adults alike
Job Qualifications
- 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus
- Fun, dynamic, and friendly personality that lights up the room
- Great communication, listening, and people-boosting skills
- Self-motivated and ready to shine—solo or with the team
- Super flexible—able to work days, nights, weekends, holidays, and special events
Job Duties
- Create fun, memorable experiences for every guest
- Engage with families and spread positive energy throughout the attraction
- Inspire creativity through LEGO building and play
- Maintain safe, organized, and enjoyable guest queues
- Keep attraction areas clean, stocked, and guest-ready
- Follow operational, opening, and closing procedures to ensure a great guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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